Kerry Stone- The Voice of Customer Service, Barrier Reef Group WA

Kerry has become the voice of customer care at Barrier Reef Pools WA. In 2025 alone she supported over 500 pool installations, delivering more than 11,000 proactive customer touchpoints while coordinating trades, suppliers and project milestones. From troubleshooting equipment issues over the phone to managing escalated enquiries, Kerry consistently exceeds expectations through her professionalism, technical growth and genuine care for every customer and colleague alike.